As a self-improvement tool, TEFCE’s toolbox seems useful – almost certainly more useful than what the Nous Group has developed, at least for those institutions that are prepared to take the time and effort to really follow this path (as a process it is neither simple nor easy). I suppose the difference is whether you think universities have the capacity to improve engagement solely on their own initiative, or whether they need to be prodded through external competition through rankings.
Or, in the Canadian case, whether institutions have any interest at all in going beyond mere handwaving. Here’s hoping some day they do.
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